Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 2 - 3 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Which hair product should I try first?

The honest answer would be both in the Drip Two Hard Bundle.

Jess applies the Thirst Trap Intense Hydration Butter Cream to her roots and scalp, then she works it into her actual hair prior to retwisting. After retwisting, she applies the Hydro Drip hydration and hair growth oil drops to her scalp.

The hair shine is undeniable. The key is to keep your new growth and hair hydrated and moisturized and as it grows or locks it will be healthy and hydrated with that same shine.

👑 Shop the Drip Two Hard Bundle.

My items were delivered undamaged but a different texture. What should I do?

During the warmer seasons, the temperature may effect the texture of some products but will never compromise the ingredients and their benefits. If your product comes liquified or melted, place the jar/bottle in a room temperature environment and allow for the product to solidify.

Some products, if it allows, are partially frozen prior to shipping to withstand the temperatures during the warmer months. If your item arrives hardened, place in room temperature environment to allow the product to return to it's intended texture.

Always store our natural products in room temperature environments.

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